The operational backbone of the modern Residential Community.

IQcom is an integrated cloud based (Desk and Mobile) platform offering our users an unparalleled experience of rich, purpose build functionality wrapped in a user interface forged with simplicity, intuitiveness and responsiveness.

Community Data Management

  • Complete and Secure maintenance of all relevant data relating to the community – The community lay-out ( all buildings / units) ; residents ( owner / tenant / related persons / employees) and community management ( Trustees / Managing Agent)
  • Quick on/off boarding of new residents / employees / vendors.
  • Role based cloud access anytime from anywhere.

Community Billing Collections and Accounting

IQcom provides you the platform and tools to bring all residents together to build a happy community.

Community Billing, Collections

  • Automatically raise levy due demand notes every month.
  • Single click to raise and send invoices against all or select flats based on formula or fixed value or both.
  • Set up Recurring Invoices to be sent out automatically on a given date every month.
  • Utility bills generated separately from Levy bills to allow Tenants to pay for consumption charges and Owners to pay levies.
  • Auto-Calculate late payment charges using multiple penalty options.
  • Automatically collect payments from members using our seamless Payment Gateway with zero manual intervention. Send Email / SMS / In-App push notification reminders for overdue invoices.

Bank and Cash

  • Configure Bank Accounts and Petty Cash.
  • Seamlessly integrated with Income Tracker and Expense Tracker - all income and expenses posted reflect against Bank Accounts or Petty Cash.
  • Simplify bank recons.
  • Export / Import to/from Excel.

Bookkeeping and Accounting

  • General Ledger, Income Statement and Balance Sheet.
  • Configure chart of accounts (Assets, Liabilities, Income and Expenditure) – all in one place.
  • Journal entries process transaction reassignments, adjustments, etc. (Asset depreciation, Bank Charges, etc.)
  • Query tool to report on any transaction for any date or any account.
  • Configure chart of accounts (Assets, Liabilities, Income and Expenditure) – all in one place.
  • Journal entries process transaction reassignments, adjustments, etc. (Asset depreciation, Bank Charges, etc.)
  • Standard Reports and Query tool to report on any transaction for any date or any account.

Visitor Management

Access Control and Gate Management

Gatepass

  • Generate visitor pass by filling up the mandatory details like Name and other details of visitor, Whom to visit, Purpose, Time in/out, photos, visitor code etc. and obtain in-app approval from resident to authorise the visit.
  • Record, Maintain the visitors at gate to allow for secure tracking of the visitor.

Excepted and Pre-approved Visitor

  • Residents initiate the visit event – maintain the required details for the planned visit.
  • Security will automatically know about the Expected Visitor through the visitors log.
  • Visitor will receive an OTP, which can be keyed in at the time of Check-in for hassle-free entry.
  • Courier and other service related visits will be dealt in a transparent and secure way.
  • Complete history of all previous visit events.

Unexpected Visitor

  • Record details (including photo) of visitors.
  • Mobile OTP send to visitor mobile for verification at the security gate.
  • Mobile Notification sent to Resident/Host for Approval for approval or deny.
  • Security personnel falls back to manual verification if no response is received.

Staff Attendance Tracking

  • Validate & Record Entry / Exit Domestic Staff (Helpers, Drivers, Gardeners, etc.) into the Community.
  • Residents get alerts on mobile / in-app about entry/exit of their respective staff.
  • Security automatically knows if a particular staff is no longer working for any flat/unit - keeping your community safe.
  • Track Attendance of Maintenance Staff (Estate Manager, Technical Staff).
  • Committee can get Attendance Reports from Admin interface to process payroll.

Facility Management

IQcom provides you the platform and tools to bring all residents together to build a happy community.

  • Offer online/app based reservation facility to all residents.
  • Set up attributes of each facility like charges, usage rules, booking limitations, etc.
  • Give administrator control to accept/reject a booking.
  • Automatically generate an invoice and post it to a resident's account.
  • Get comprehensive reports on booking, revenue and usage.

Single view for all assets, their attributes and their service history.

  • Create asset groups and capture details of assets like Lifts, Fire Equipment, Pumps, Electrical Fittings, Borewells etc.
  • Effortless management of each asset.
  • Easily setup and organize all inventory items like Paint, Globes, etc.
  • Track purchase, consumption and stock level of each item in the inventory.
  • Optimize inventory consumption by using advanced inventory reports.

Boardroom

Online Complaint Functions for Residents and Admin.

  • Central repository of all relevant community documentation.
  • Clearly categorised to allow for easy reference; Agenda, Meeting Minutes, Community Rules, Meeting Resolution, etc.
  • In-app notification of new document upload.
  • Proxy appointment when not able to attend body corporate meetings.

Notification and Communication

Private social network platform for the Residential Community.

    An intuitive way to convey important information to the residents.

  • Send notices on multiple channels (App / E-mail / SMS).
  • Define and Filter recipient groups for notices and communication.
  • Attach documents/files to notices.
  • Restrict delivery and visibility to certain residents (Owners / Residents / Committee Members).

    Get authentic feedback from residents.

  • Easily create surveys/polls with for all residents or a sub-group (Owners/Residents/Committee Members).
  • Create questions with multiple response options (Text, multiple choice, rating, etc.).
  • Offer option to fill the survey or poll anonymously.
  • Configure voting rights for polls- one per unit or one per user.

IQcom is South Africa's Trusted online residential management application