1. Why is it different and Unique ?
Uloapp understand the importance of mobile technology to bring efficient at the door step of each and every resident holders .Our every step has been a problem solver and this is the reason we are trusted by society and apartments .There are many differentiated factors but top 3 are as under:-
Service: Good Customers Service is the life blood of any business. Uloapp aims to provide a delightful customer experience.Therefore we operate in cities /state were we will provide customer service both offline and online which brings efficient service solutions right at the door step of our valuable customers.
Undifferentiated Functions: We believe in providing all functions under one roof as every societies work and run differently.Our packages remain the same but prices differ on the number of unit/flats located in the society premises.
Security: As Uloapp is India's leading and trusted online residential management application which uses secure browsing using SSL (Secure Socket Layer).We don't sell or share any information to any third party .Personal information of the society is highly secure within the society or outside. Uloapp,Is the First platform in the industry to provide a unique and individual code to each and every resident,admin and employees to deliver a quality service.
2. Does Uloapp provide a part or complete society management software/app solutions?
Uloapp believes in providing overall solution to the society under one roof and after this it would depend upon the society that what functions suits them the most.
Uloapp Vision "To transform the standard of living in the society" and with this clear focus we are moving step by step towards our goal. Our dedicated team with the support of customer feedback on daily basis we have not just build up trust but also live up to the expectation of the resident holders/users.
3. The idea of visitor management is great but our security guard is not much educated, how we can move ahead with this?
Uloapp is designed in such a way that security personnel will enjoy the functions . In addition, Uloapp takes complete ownership of training the guards through the life of the contract — anytime and any number of times offline and online both.
Infact, when the idea of visitor management was shared with 50+ security personnel ,90% of them were happy to implement it .
4. Suppose we implement visitor management but there is no smartphone with the security personnel ?
During our research period itself we understood about this problem.Therefore we have come up 3 solutions:-
a)Society can purchase it.
b)Uloapp will provide for the contact period.
c)Security Personnel can purchase it.
We believe,society will only be strong when the security personnel is strong.
5. Does uloapp provide online payment gateway?
Uloapp provide online payment gateway which is secure and easy for pay maintenance bill and dues. Uloapp believe in not only providing billing and accounting but support with payment gateway where amount is directly transferred into society bank account and auto updated into the system if amount is successfully transferred.
6. How do we ensure that the resident holders understand the functions of uloapp?
Uloapp aims to provide solutions at the doorstep of the society. Our Technical Service Associate will be present at the society to provide solutions, to make resident holders understand each and every functions and its usage also adding our online technical and service team remain very active to provide solution through call,videos ,chat,emails ,faq etc.
Secondly, we organised a open session for the society were we can directly interact and solve problem.
7. Our Society data is on register and file and some on excel sheet ,How can we enter the large society data into the software ?
Uloapp service team gather society data from maintenance office in which ever format available .Then our backend team provide structure to data according to software and upload. This bring efficiency in the work process with zero error in the operations.
Uloapp has also differentiated when it comes to providing high quality service at any cost.
8. How is data privacy of the resident’s data handled by the app and authorized individuals?
Uloapp founders and management team understand the important of data in today's internet world ,therefore we don't compromise on data protection at any cost or situation.
Over a period of time our internal audit team works on the data security and protection secretly .However we have few important aspects that we keep in minds for security-
ULOAPP uses 256-bit SSL encryption for every page. What this means is that the data that you send between your computer and the ULOAPP server is encrypted. We do not encrypt just the login screen - but every piece of data (including this content) is encrypted.
Database is backed up and stored in encrypted form to offsite location every 4 hours.
ULOAPP NEVER sells, rents or otherwise make available your email address, phone number, address, or any other personal information to any third-party for any reason whatsoever.
ULOAPP provides a independent unique user id, password combination using which a user can access data related to only the society he/she is a member of.
ULOAPP supports role based access - due to which only users with appropriate role will see the information on a need to know basis.
We have employed the most advanced technology in Internet Security. When you access your ULOAPP, information is encrypted using the Secure Socket Layer (SSL), which is the Industry Standard. This is the reason why our Login Page loads separately, with the URL starting with ‘HTTPS:’ – where S stands for secure. Finally, the Terms of Service of Uloapp states without any ambiguity – We do not sell, rent or otherwise make available your email address, phone number, address, or any other personal information to any third-party for any reason whatsoever.
Others ,if found any misuse ,open for legal actions. ULOAPP uses 256-bit SSL encryption for every page. What this means is that the data that you send between your computer and the ULOAPP server is encrypted. We do not encrypt just the login screen - but every piece of data (including this content) is encrypted.
9. How can we login uloapp?
Resident holders and Employees can download uloapp from Google Playstore and Apple store and then login through email id and password .